Hotels & Lodging

Hotel management software that keeps the front desk moving

Rooms, check-in and check-out, guest folios and housekeeping — running on your own server, so a weak signal in the corridor never stops a check-in. Built for hotels, lodgings and homestays across India.

Front desk to housekeeping

Everything the property runs on, in one system

One offline-first core covers the desk, the restaurant, the banquets and the back office — instead of four tools that half-talk to each other.

🏠

Hotel module

Room billing, check-in and check-out, and hotel-specific invoices for lodgings and homestays — all held on your own server.

💳

Guest folio posting

Restaurant and bar sales post straight to the guest folio, so check-out is one settled bill rather than a hunt for loose receipts.

🚿

Housekeeping & room status

Track housekeeping and room status alongside billing, so the desk always knows what is genuinely ready to sell.

🍴

Restaurant & floor desk

Table management, quick-order, and kitchen order tickets that print even without internet, with zone-wise floor control.

🍾

Banquet & event billing

Banquet, wedding and event booking and billing for halls — with venue and function-hall booking calendars on Enterprise.

🔎

Owner portal

See sales and check-ins from anywhere through your secure portal, fed by automatic sync from the property.

The differentiator

Offline-first, not offline-limited

Many hospitality suites ask you to choose: a cloud edition with everything, and a thinner desktop edition with less. BillMad ships one core. Offline behaviour is how it is built — not a lesser tier you downgrade into.

  • Room billing and check-in/check-out continue with no internet at all
  • Invoices, receipts and kitchen KOTs print to your local printers
  • Stock, reports and customer lookup keep working during an outage
  • Daily encrypted backups on your own server, with one-click restore
  • Automatic sync and cloud copy on higher plans — never a dependency
  • Everything stays on hardware you control, inside your premises

Power cuts and patchy connectivity are normal in Indian hospitality. The software should not be the reason a queue forms at the desk.

● HOTEL PMS ENGINE
Front desk: Checked-In 12 rooms
Occupancy today: 68%
Folio balance: ₹ 86,400 (4 pending checkouts)
Network: offline-safe
Beyond the rooms

The back office runs in the same system

Billing is only part of running a property. Accounts, stock and staff sit alongside it — so there is no second cloud to log into and no second invoice to reconcile.

📈

GST billing & reports

GST invoices with your GSTIN, sales summaries, daily reports, profit & loss and GST 2A/2B reconciliation your CA will accept.

🥧

Inventory & purchases

Stock levels, purchase bills and vendor balances, with items auto-costed from live purchase prices — kitchen store included.

💰

Expenses & margins

Log purchases and petty cash as they happen, and see true margin — not just revenue — at a glance.

👥

HRMS for hotel staff

Employee records, attendance and shifts, and payroll processing that never depend on the internet.

💾

Printing & receipting

Invoices, receipts and KOTs to local thermal or driver-based printers — no internet needed, no cloud print relay.

📱

Multi-property dashboards

Run several sites and see everything in one owner dashboard — Enterprise plan, with cloud sync feeding the owner portal.

How a property goes live

From first call to a working front desk

The same disciplined onboarding whether you run a six-room guest house or a chain.

1

Discovery call

We learn how you bill today, what fails at peak, and what your team finds hard at the desk.

2

Fit & plan

We map the right modules for your property and give you a fixed timeline and price.

3

Install, migrate, train

We install on your own hardware, move your history, configure GST and printers, and train your staff.

4

Support & improve

AMC covers updates, backup verification and help from people who know your setup.

Data migration, staff training and ongoing support are service lines in their own right — see the services page for what each one delivers.

Frequently asked

Questions hotel owners ask us

Straight answers about offline operation, data, GST and hardware.

Yes — that is what offline-first means. Room billing, check-in and check-out, invoice printing, kitchen KOTs and reports all continue on your own server. Nothing waits for a cloud round-trip, so the front desk never freezes at check-in time.
On your own server — the machine BillMad is installed on, inside your premises. We store nothing centrally except a secure sync copy (on Premium and above) that powers your owner portal. Your guest and billing data is never locked in someone else's cloud.
Yes. Restaurant and bar sales post straight to the guest folio, so the front desk settles one combined bill at check-out instead of chasing separate receipts from the bar and the kitchen.
A small always-on machine for the BillMad server — a regular PC, mini PC or used desktop works fine — a monitor for billing, and standard thermal or any printers. A basic UPS or inverter keeps the front desk running through power cuts. We help you pick during onboarding.
Yes. BillMad generates GST-compliant invoices with your GSTIN, handles taxes correctly, and the reports module reconciles your sales against GST returns, including 2A/2B matching on supported plans.
Yes. Employee records, attendance and shifts, and salary processing run alongside billing — so staff data stays on your server instead of living in a second, separate cloud tool.

See it running on your own hardware

Tell us how many rooms you run and how you bill today. We'll come back with a plan, not a pitch.

Book a hotel demo How offline mode works